Customer Testimonials

Double Chimney Repair



Peabody, Mass.

"Jesse and I wanted to say thank you so much for everything.  Jeff did an amazing job and we really appreciate you two making this so easy!!  We will absolutely refer Masonry Doctor to anyone looking and will call you again for future projects." - Jessica Dooley





Interior Fireplace Stone Veneer Installation

Boxford, Mass.

"Jeff is so wonderful!  Thank you so much for turning our eye sore into the centerpiece/masterpiece.  You are such an artist and we are so happy.  Thank you for working so hard and being so professional.  Thanks again!" - Billie-Jo Ghanotakis




Chimney Work

Beverly, Mass.

"I Have hired the Masonry Doctor three times now.  The first time for a chimney rebuild and the second for an interior/exterior basement waterproofing job.  The most recent project included rebuilding our hearth, firebox, and chimney crown in our new home.  Jeff and Cherith always exceed our expectations by providing excellent customer service and high quality product for a reasonable cost.  I highly recommend them." - Bill Betts 




Interior Chimney Rebuild


Hamilton, Mass.


"I am in the eye of the storm - Nemo 2013 - 8:15 pm and the fire has been roaring now for over 4 hours.  The wind has been increasing in speed in the last couple of hours and the fire is still PERFECT!  No smoke, barely any downdraft, a little is to be expected - but no big deal.  So thank you.... couldn't get through days like this without your hard work.  Appreciate it very much!" - Nancy Llittlehale







Front Stairs and Walkway

Ipswich, Mass.

"I just wanted to let you know how pleased we are with the masonry work that you recently completed at our home.  The new granite and brick front steps far exceeded our expectations, while the complete re-alignment of the existing brick walkway truly enhances these new steps.  Many thanks to you for making our business experience a most enjoyable one!" - Duncan MacInnes


Chimney Repair

Ipswich, Mass.

"Thank you!  Both of you were great! Very professional! We love it!" - Rob Roesler


Chimney Rebuild


Beverly, Mass.


"Cherith and Jeff were both very personable and easy to work with on our chimney rebuild.  Our chimney was crumbling apart above and below the roof line and leaking badly in heavy rains.  Jeff rebuilt it quickly and on time.  We are happy with the reasonable cost, professional service, and final product.  Several neighbors on our street have also hired him for chimney and other masonry work." - Bill Betts







Driveway and Sidewalk Install

Salem, Mass.

"It was an absolute pleasure having my walkway and driveway done by Masonry Doctor.  Jeff and I met almost 2 years ago while he was working on a neighbor's property and he heard me bottom out entering my garage.  I have already had several people stop to tell me how wonderful my driveway looks and ask for your number.  I gladly give out the information.  Jeff and company were quick, skilled and my driveway looks like a million dollars.  Keep up the good work, and if I need anything done in the future, you can bet I'll call on you!  Thank you so much!" - Bill Gilbert




Chimney Re-point



Winthrop, Mass.

"I want to take a moment to thank Jeff for the outstanding work he did on my home.  I hired Jeff because of his extensive and in depth knowledge of the best and most cost effective materials to use in any given situation.  Additionally, the focus and intensity he exhibits to bring a project to completion on time is unmatched by any other subcontractor I have ever used.  Finally his office does an outstanding job of filtering calls.  When Jeff arrives on site he is there to work and not conduct other business.  He is a professional of the highest order.  I look forward to using him in the future." - Jim Rzatkiewicz 


Front Stairs Rebuild

Byfield, Mass.

"I want to let you know how pleased I am with the crew that performed the work repairing my front stairs.  They were professional in both their attitudes and workmanship.  There were no unforeseen extras and they did a great job.  I would use you again and will not hesitate to recommend you if the opportunity arises." - Ed Deardon



Chimney Rebuild


                                                                         Beverly, Mass.


"Our chimney came out amazing!  We have had neighbours stop by and tell us how great it looks!  Jeff is an extremely hard working individual and he does what he says he will.  My wife and I would tell anyone who needs their chimney rebuilt to call Masonry Doctor Inc.  It is nice to know that we don't have to worry about the condition of our chimney any more." - Andrew McInnis




Stairs and Chimney Work

Rowley, Mass.

"In this day and age, it is a joy and comfort to deal with a contractor who not only takes price in his work but is true to his word.  The work that was done on my chimney and front step/platform exceeded my expectations.  I am so pleased with the detail and workmanship that I have recommended The Masonry Doctor to my neighbors who were impressed with the work.  If you are looking for an honest, hard-working professional for any masonry work, do not hesitate to call The Masonry Doctor in Ipswich, MA.  Dealing with Jeff and Cherith was a very pleasant experience."
- Walter M. Pomerleau  



Walkway



Ipswich, Mass.

"We are very pleased with our new walkway and stair repair performed by the Masonry Doctor.  After dealing with many contractors during our recent garage and home renovation, we were particularly impressed with the professionalism of both the actual work and the quoting process in which the entire job was handled.  Your quote specified not only the price but the actual work to be done and a time line.  All work was performed as quoted and on time.  We are already looking forward to another job we have lined up for you." - Eugene and Dayle Moon/Omega Labs, Inc.


Front Stair Build


Rowley, Mass.


"I am very pleased with the front doorstep reconstruction work that the Masonry Doctor carried out at my residential home.  The work was done on time, professionally, and within the quoted project price.  The finished product is gorgeous and shows attention to detail that the mason put into the work.  The work site was left clean and ready to use.  I would heartily recommend Masonry Doctor to my friends and family." - Jim Cullem



Cobblestone Driveway Apron



Essex, Mass.

"...just wanted to let you know that we are extremely happy with the work that was done here and would recommend the Masonry Doctor to anyone.  Thank you so much for a great job!" - Kim Ashley  



Front Stair Rebuild/Garage Floor Pour


North Reading, Mass.

"Thank you for the wonderful masonry job you did on both our garage floor and front steps.  We were extremely pleased with the quality of craftsmanship, attention to detail, and your commitment to stand behind your work.  You were responsive to our initial request for a quote, and held to your start and completion dates.  Your quote was fair and extremely competitive and there were no unexpected additional costs.  You kept the job site clean and well organized.  We also appreciated your courtesy and respectfulness.  You exhibited a level of professionalism and integrity that we have not experienced with other contractors.  It was a pleasure to do business with you and we will certainly recommend you to our family, friends, and neighbours.  We will be happy to be a reference for you.  We will also post our high recommendations on Yelp and Service Magic to help others find you." - Steve and Judy Zybura 




Chimney Re-point


Hamilton, Mass.

"Masonry Doctor was great!  I was told about his work habits, and they were right!  Thanks! - Henry Jensen 




Chimney Re-point /Crown Installation

                                                                      
Boxford, Mass.

"No cons, as before you guys did a great job - I happened to be working at home that day and saw how hard they worked sawing out the old mortar and replacing it.  The yard was left spotless and the new crown looks great!  Happy to say how pleased I am with the work.  Thanks!" - Steven Eimert


Front Stair Rebuild

Reading, Mass.


"I thought you were both great to work with and the work appears to be excellent although I'm no masonry pro.  Happy we selected you for the work!" - Betsy Coldewey





Front Stair Rebuild

Haverhill, Mass.

"As far as pros and cons go I am extremely satisfied with the work that was done and the price especially since I was advised that there was a lot of rot which had to be removed first.  I was impressed with the speed of the work and the friendly professionalism that Jeff extended.  I was very comfortable having him work on my house and am looking forward to hiring your company in the future to finish other projects once I have the means to do so." 
- Alesha Bencivenga 




Chimney Repair

Woburn, Mass.


"We are very pleased with the work we received from the Masonry Doctor.  The quality of work was exceptional, timely, and the service was both professional and courteous.  Our expectations were exceeded and we will definetly call again for future masonry work needed to our home.  Many thanks!"  - Jessica Lenz




Concrete Pool Edging Repair

Peabody, Mass.

"This is just a note to thank Jeff Smith of The Masonry Doctor, Inc. for the two jobs he has done at my home so far.  I can't say enough about how happy I am with the work.  It is very hard to find someone to do the smaller jobs that need to be done.  Jeff came right out to my home to quote upon leaving a message.  I am very grateful for that.  He was quite knowledgeable about the industry when reviewing my projects with me.  His quote was very competitive so I decided to hire him for the work.  On the day of each job, he arrived promptly at 9:00 am as specified in his quote.  His hard work and dedication to the profession shows from the work he did at my home.  I couldn't be happier with the result.  It is quite apparent he is very professional, conscientious, and detail oriented.  Upon completion, my yard was completely spotless.  His cleanup was impeccable.  I would definitely recommend The Masonry Doctor, Inc. to anyone without hesitation." - Cyndi Shairs

Chimney Repair/Stairs and Walkway Installation 


Beverly, Mass.

"What a great experience we had with the Masonry Doctor.  First we has several calls out to fix our chimney that was in bad shape.  Then I contacted the Masonry Doctor via their website as well as by phone.  They contact us back the next business day even after coming back from a missionary relief trip.  They were up front about their credentials and insurance.  They provided a detailed estimate that included all the specifics, scope of work, responsibility, timeline and payment schedule, something others did not provide.  They were professional at every part of the process and provided expert quality workmanship for a fair price.  Our experience was so surprisingly wonderful that we decided to redo our walkway and front step now even though the repair could have waited another year.  I wish all my interactions with contractors could be as professional and fair." - The Barnums 






Business Side Walk

Newbury, Mass.

"I have to say what a great job you did at our location today!  It looked so good!  I deal with people of all disabilities and it will make a big difference when they come to visit our office whether they are walking or in a wheel chair.  I personally have stumbled on the side walk a couple of time in the past and am looking forward to the clear walk now! Your web page is also nice and shows the great quality of work that you do." - Tammy Jennings 



Double Chimney Cap Installation/Chimney Restoration

Byfield, Mass.

"Regarding the pros/cons of working with the Masonry Doctor... here we go!"
"I was a little bit leary when Jeff priced the job at 3x LESS than the first masonry company we had come to look at our project and 2x LESS than the second company.  However, we decided to give the Masonry Doctor a try.  He seemed to be an expert in his field.  The job was done efficiently and effectively.  He was focused, on time, professional, removed all the debris and explained everything to us.... plus answered ALL our questions and gave us info. on other ways to maintain our chimneys in order to get more lifetime out of them."
"Cons... nothing!"   "The entire experience was excellent!" - Christine Gearin 


Cement Slab
                                                                      
Beverly, Mass.

"Masonry Doctor is an extremely easy company to deal with.  It is nice to find a fellow contractor who takes pride in his work.  Jeff does everything that he says he will.  We would recommend any of our customers to use Masonry Doctor and not think twice about the recommendation." - Ashley Fuel Inc.


Chimney Rebuild

Ipswich, Mass.
                                                                   
"As homeowners, and as a Realtor, we highly recommend the services of the Masonry Doctor.  Following the storm of February 2010, part of a pine tree fell on our house, destroying the top section of the chimney on its way down.  Jeff Smith is more than a masonry contractor, he is a craftsman with pride in his work.  We received a detailed quote promptly, and he showed up and completed the work on time and updated to the new chimney code.  No short cuts and no surprises on the bill.  As a Realtor, I appreciate the value he added to our home, as the repaired chimney now has some added design detail which increases the curb appeal.  The best recommendation!  We are planning to work with the Masonry Doctor on future projects." - Katherine and Roger Finch 



Front Stair Repair/Side Stair Removal

                                                                         Ipswich, Mass.                                                                           

"The Masonry Doctor had quite the projects at my house!  He removed my side steps and found that they were composed of tons of cement and stone.  I was impressed by how many hours he was out there with the jack hammer and by how neatly he removed all the debris.  It was hard to believe that there were ever steps there.  In front of my house he repaired my blue stone steps.  They were so far gone that the steps were separated and the cement was crumbling.  He made them look like new.  The first sealer color he applied didn't look right, so he resealed them in a color I'm happy with.  The Masonry Doctor also plows my two driveways in the winter.  He's very reliable and never lets me down in a storm.  I find the Masonry Doctor a pleasure to work with and a real craftsman, an unusual combination.  I'm picky so it's important to me to work with people like the Masonry Doctor who will listen to my needs and do excellent work." - Heather Johnstone 

Front Stairs

posted May 26, 2010, 9:53 AM by Cherith Smith   [ updated May 26, 2010, 11:57 AM ]




                                                                  
                                                                              
                                   
                                                                          Rowley, Mass.


"Perhaps I've become jaded from dealing with so many contractors, but I was surprised to see you actually start on the date you said you would start, and finish on the date you said you would finish - if only every contractor was so true to their word!  You and your crew also thoroughly cleaned the job site after your work was complete, leaving the finished product an impressive sight for my family to enjoy.  Thanks again for your service, and please feel free to have any prospective clients contact me as a reference - your attention to detail and punctuality are sure to impress anyone receiving a "house call" from the Masonry Doctor! - John Hazelton (front stairs)

Stone Wall Repair

posted May 19, 2010, 5:52 AM by Cherith Smith   [ updated May 25, 2010, 7:05 PM ]

                                                                      Lynnfield, Mass.                                                                                                                    
Our stone wall looks great!  The guys were professional and did a great job!  We would recommend the Masonry Doctor to any family or friend in need of quality, professional masonry work. - Robertson-Bennett Family (Stone Wall Repair)

Exterior Stairwell/Drain/Floor Repair

posted May 12, 2010, 10:01 AM by Cherith Smith   [ updated May 19, 2010, 8:21 PM ]


                                                                   (photo coming soon!)


                                                                       Danvers, Mass.
I can't tell you how happy we are with the Masonry Doctor!  Not only did he show up when he said he would, he did a great job and cleaned up after he was done so you would never know there was a very messy job done here.  The quality of work was excellent and I would be happy to recommend the Masonry Doctor to anybody! - Tony Sclafani (exterior stairwell/drain/floor)

Chimney Cap Installation

posted Oct 17, 2009, 7:44 PM by Cherith Smith   [ updated May 19, 2010, 8:18 PM ]

                                                                           Rowley, Mass.                                                                 
"I was very impressed with the Masonry Doctor's customer service and quality of work.  I called several masonry companies before I found the Masonry Doctor and I'm still waiting for return calls!" - Matthew Grenier (chimney cap)

Chimney Demolition and Rebuild

posted Oct 17, 2009, 7:43 PM by Cherith Smith   [ updated May 19, 2010, 7:52 PM ]

                                                                       Merrimac, Mass.                                        
It was a pleasure to have the Doctor perform his masterful surgery on our house.  Without reservation I can honestly say that he is the best contractor I have ever hired to work on any property I have owned.  I knew we made the right choice from the moment he dropped off his equipment the day before he arrived to start work.  My immediate impression was that he really cared about his work.  Throughout the project he was fast, neat, and personable.  I have recommended him to several friends and acquaintances that are considering having masonry work performed and their houses, and will continue to do so in the future.  Best wishes! - Joe Quattrochi (chimney rebuild) 

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